Privacy Policy

Information We Collect

When you open an account with us we gather the personal details required to create and manage your profile. These typically include your full name, date of birth, residential address, email address and telephone number. To process deposits and withdrawals we also collect payment information such as bank account or card details together with any supporting verification documents needed to meet regulatory obligations.

In addition we automatically collect technical information every time you visit our site. This includes your IP address, browser type and version, device operating system, pages visited and the times and dates of your activity. We may also receive data about you from third-party identity verification partners when you use their services to confirm your age or identity.

How We Use Your Information

We use the information you provide to register and administer your account, process transactions, and supply customer support. Your data also enables us to comply with legal requirements including anti-money laundering checks, responsible gambling monitoring and age verification. Where you have given consent we may send you personalised offers, promotions and updates about new games by email or SMS. You can withdraw this consent at any time through your account settings.

Sharing and Disclosure

We never sell your personal data to marketing companies. We may share information with carefully selected service providers who help us operate the platform. These include payment processors, hosting providers, fraud prevention agencies and licensed identity verification services. All third parties are contractually bound to protect your data and may only use it for the specific purposes we authorise.

We may also disclose information where required by law, for example to gambling regulators, law enforcement agencies or authorised bodies conducting investigations. This is done only to the extent necessary and in accordance with applicable regulations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure the site functions correctly, remember your preferences and analyse how the platform is used. Strictly necessary cookies allow you to log in and place bets. Performance and functionality cookies help us understand visitor behaviour and improve the overall experience. You can manage your cookie preferences through your browser settings, although disabling certain cookies may limit some features of the site.

Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, accidental loss or disclosure. All sensitive information transmitted between your device and our servers is encrypted using industry-standard SSL technology. Access to personal data is restricted to authorised personnel who are bound by confidentiality obligations.

Your Rights

You have the right to request access to the personal data we hold about you, to have it corrected if inaccurate, or to request its deletion when we no longer have a legitimate reason to keep it. You may also object to certain types of processing or ask us to restrict how we use your data. To exercise any of these rights please contact our customer support team. We will respond to all valid requests within one month.

International Transfers

Some of our service providers are based outside the United Kingdom. When we transfer personal data to countries that do not offer the same level of protection as UK law, we put appropriate safeguards in place, including standard contractual clauses approved by the relevant authorities.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any material changes will be notified to you by email or by a clear notice on our website. We recommend you review this page periodically so you remain aware of how we protect your information.

If you have any questions about how we handle your personal data, please contact our support team using the details available on the website.